Please read these terms and conditions ("Terms") carefully before using the Screws & Fixings Ltd website ("Website" or "Service") operated by Screws & Fixings Ltd ("we," "us," or "our").
By accessing or using the Service, you agree to be bound by these Terms.
You agree to use the service/website only for lawful purposes and in a way that does not infringe on the rights of, restrict or inhibit anyone else's use and enjoyment of the website.
You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account or password.
The website and its original content, features, and functionality are owned by Screws & Fixings Ltd.
You may not reproduce, modify, distribute, transmit, display, perform, publish, or create derivative works from any part of the website without our prior written consent.
By submitting content via the website, you grant us the right to use, modify, display, reproduce, and distribute such content on the website.
You agree not to submit content that is unlawful, defamatory, obscene, invasive of privacy, or otherwise objectionable.
To the fullest extent permitted by applicable law, in no event shall Screws & Fixings Ltd, its affiliates, directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from the use of or inability to use the Service.
Our website may contain links to third-party websites or services that are not owned or controlled by Screws & Fixings Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We apologise if you have experienced an error with your delivery. Please report any discrepancies to us within 7 days of receipt of the goods, and we will endeavour to resolve any issue as quickly as possible. Please use the below form to request a return.
Where replacements are required, we will ensure these are dispatched, subject to availability.
Should your consignment arrive in poor condition, we would ask that this is noted on any carrier documents. Regrettably, refunds in relation to shortages cannot be upheld if the consignment/delivery has been signed for as complete.
Goods supplied that are no longer required must be approved by the Screws & Fixings Ltd team. All requests must be accompanied with the relevant order number.
Please note before requesting a return:
Any return of stock due to service failure, as agreed, will be collected at our cost. Please ensure these goods remain in a resalable condition and may be inspected by our QC team prior to refund or replacement.
Screws and Fixings Ltd shall not be held responsible for any errors, inaccuracies, or omissions in product information, pricing, or any other content provided on our website or in any communication. Whilst we strive to provide accurate and up-to-date information, we do not warrant the completeness or reliability of any information. Users of our products and services acknowledge that they use them at their own discretion.
We reserve the right to modify or replace these Terms at any time.
If you have any questions or concerns about these Terms, please contact us.
By using the Service, you agree to be bound by these Terms and acknowledge that you have read and understood our privacy policy and cookies policy.